Each customer organization is a workspace. Inside it, people are an Org Admin, a Document Manager or a Member. Clients and vendors get a portal that shows only what was shared with them.
They decide who is in the workspace and what each person can do, and they look after the documents when something needs attention.
The versions in one workspace that could not be processed, with the reason and the attempt. Sample data.

They bring documents into the workspace, keep the ones they own current and share them with the companies you work with.

Each one with a title, a type and a classification.
Of the documents they own, with a change note.
The versions they own, with client and vendor companies.
Every document in the workspace is open to them.
A Member can browse the workspace, filter by type, classification and status, and find a document by its title or ID.
As anyone in the workspace reads it. Sample data.

Nothing a Member does changes a file.
Each document's details, its versions and their scan and processing states are open to them.
Search inside documents and the PDF viewer are coming soon. Today a Member finds a document by its title or ID.
Client and vendor contacts sign in as Portal Users. An Org Admin links them to their company, and they open the exact versions shared with it.
An Org Admin adds the client or vendor company and links its contacts.
An Org Admin, or the Document Manager who owns the document, shares an exact version with the company.
Other documents, other versions, and the people inside your workspace.
Our team works from a separate operator area, which has no document workspace.
It creates your organization with its first Org Admin.
It sends invitations to your staff and to client and vendor contacts.
It can suspend or reactivate an organization.
You will also be able to create your organization yourself with a work email.
When a product your company runs connects as a Connected App, its people get a read-only view of the documents they have been granted, and nothing more.
They sign in through that product's own sign-in.
Browse, search and open the PDF, within their grants.
Their access follows the members, groups and grants your product keeps in sync.
The app shows each person what their role allows, and the server checks the role on every request.
| Capability | Org Admin | Document Manager | Member | Portal User |
|---|---|---|---|---|
| Documents | ||||
| Browse, filter and read documentsAll four. Portal Users: shared versions only | Yes | Yes | Yes | Shared only |
| Search inside documents Coming soonAll four. Portal Users: shared versions only | Yes | Yes | Yes | Shared only |
| Upload a documentOrg Admin and Document Manager | Yes | Yes | No | No |
| Add a versionOrg Admin, or the owning Document Manager | Yes | If owner | No | No |
| Share a version with a companyOrg Admin, or the owning Document Manager | Yes | If owner | No | No |
| Retry and ReindexOrg Admin only | Yes | No | No | No |
| Workspace | ||||
| Add members, set roles, deactivate accessOrg Admin only | Yes | No | No | No |
| Client and vendor companies and contactsOrg Admin only | Yes | No | No | No |
| Processing failures and watched foldersOrg Admin only | Yes | No | No | No |
| Connected Apps Coming soonOrg Admin only | Yes | No | No | No |
| Everyone | ||||
| Their own profile and checklistAll four | Yes | Yes | Yes | Yes |
Tell us about the documents you keep and who needs them. We will walk you through an upload, its scan, its versions and who can open it.